Shipping Policy
Free Shipping on All Orders
Mila Montreal offers free shipping on all orders. No minimum order value is required.
All products are delivered directly to your door at no additional shipping cost.
Delivery Times
Below are the estimated delivery times for Mila Montreal orders:
Orders placed on Friday evening, during the weekend, or on public holidays may take longer to process.
Order Timeline
Once your order is placed, it follows this process:
-
Order placed
Your order is received immediately after checkout is completed. -
Processing
Your order is processed within 1 to 3 business days. -
Dispatch
Your order is dispatched once processing is complete. -
Delivery
Your order is expected to arrive within 8 to 12 business days after dispatch.
Please note that delivery times are estimates and may vary depending on shipping volume, carrier delays, customs processing, weather conditions, or other circumstances outside our control.
How to Place an Order
Placing an order at Mila Montreal is simple. Follow the steps below:
1. Select Your Product
Go to the product page and add the item you want to your cart by clicking Add to Cart.
Please make sure you have selected the correct size, colour, quantity, and any other product options before continuing.
2. Proceed to Checkout
Click Proceed to Checkout.
On the information page, enter your shipping details carefully and make sure your address is complete and accurate.
Once your details are correct, click Continue to Shipping.
3. Review Your Shipping Details
On the shipping page, review the address you entered.
This page will show that shipping is completely free on all orders.
Then click Proceed to Payment.
4. Choose Your Payment Method
Select your preferred payment method.
All payments are protected through SSL encryption, so you can complete your purchase in a secure payment environment.
5. Complete Your Order
Click Complete Order and follow the instructions provided by your selected payment method.
If you experience any issues during checkout, please contact us for assistance.
Payment Methods
At Mila Montreal, payments are processed securely through SSL encryption.
Available payment methods may include:
- American Express
- Apple Pay
- Google Pay
- Mastercard
- Maestro
- Visa
The payment methods available at checkout may vary depending on your location and the options supported at the time of purchase.
Shipping Costs
Mila Montreal covers the shipping costs on all orders.
This means:
- Free delivery on every order
- No minimum purchase amount required
- No standard shipping fee at checkout
Order Dispatch
We aim to process and dispatch all orders as quickly as possible.
To help us offer fair prices, orders may be collected and processed in batches before dispatch. This allows us to manage logistics efficiently while keeping shipping free for our customers.
During busy periods, delays may occur. We recommend taking this into account when placing your order, especially during holidays, promotional periods, or high-volume seasons.
We will always do our best to process and ship your order as quickly as possible.
Important Delivery Notice
Estimated delivery is usually 8 to 12 business days after dispatch, following a processing period of 1 to 3 business days.
If you need assistance with your order, please contact Mila Montreal customer support by email.