Overview

This website is operated by Mila Montreal. Throughout the site, the terms “we,” “us,” and “our” refer to Mila Montreal.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms of Service apply to all users of the website, including without limitation browsers, customers, merchants, vendors, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use our services.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates or changes on this page. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your province, territory, state, or country of residence, or that you are the age of majority and have given us consent to allow any of your minor dependants to use this website.

You may not use our products for any illegal or unauthorized purpose.

You must not, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit any worms, viruses, malware, or any code of a destructive nature.

A breach or violation of any of these Terms may result in immediate termination of your access to the Service.

Section 2 — General Conditions

We reserve the right to refuse service to anyone for any reason at any time, subject to applicable law.

You understand that your content, excluding credit card information, may be transferred unencrypted and may involve:

• Transmissions over various networks
• Changes to conform and adapt to technical requirements of connecting networks or devices

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 — Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this website is not accurate, complete, or current.

The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information.

Any reliance on the material on this website is at your own risk.

This website may contain certain historical information. Historical information is not current and is provided for reference only.

We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our website.

You agree that it is your responsibility to monitor changes to our website.

Section 4 — Changes to Services and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service, or any part or content thereof, without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

The presentation of products in our online store does not constitute a legally binding offer, but rather an invitation for customers to place an order.

By clicking the final purchase or checkout button, you submit an offer to purchase the selected products. Receiving an order confirmation email does not necessarily mean that your order has been accepted. We reserve the right to accept, refuse, or cancel orders in accordance with these Terms.

Statutory warranty rights and other consumer rights required by applicable law remain unaffected.

Section 5 — Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and may be returned or exchanged only in accordance with our Refund and Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products. However, we cannot guarantee that your device’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction, subject to applicable law.

We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services that we offer.

All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion.

We reserve the right to discontinue any product at any time.

Any offer for any product or service made on this website is void where prohibited by law.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

Section 6 — Shipping, Customs, Duties, and Import Charges

Some products may be shipped directly from our international suppliers, including suppliers located in Asia.

Depending on your country, province, territory, or region, your order may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by local authorities or carriers.

Unless expressly stated otherwise at checkout, any customs duties, import taxes, or additional import-related charges are the responsibility of the customer.

Mila Montreal is not responsible for delays caused by customs processing, border inspections, carrier delays, incorrect shipping information, or other circumstances outside our reasonable control.

Estimated delivery times are provided for informational purposes only and are not guaranteed.

For more information, please refer to our Shipping Policy.

Section 7 — Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us.

We may, at our sole discretion, limit or cancel quantities purchased per person, per household, per account, per payment method, or per order.

These restrictions may include orders placed by or under the same customer account, the same credit card, the same billing address, and/or the same shipping address.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, or phone number provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

You agree to promptly update your account and other information, including your email address, billing address, shipping address, and payment information, so that we can complete your transactions and contact you as needed.

Section 8 — Optional Third-Party Tools

We may provide you with access to third-party tools that we do not monitor and over which we have no control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without endorsement.

We shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion.

You should ensure that you are familiar with and approve of the terms under which tools are provided by the relevant third-party provider.

Section 9 — Third-Party Links

Certain content, products, and services available through our Service may include materials from third parties.

Third-party links on this website may direct you to websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of third-party websites, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites.

Please review carefully the third party’s policies and practices before engaging in any transaction.

Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Section 10 — User Comments, Feedback, and Other Submissions

If you send us certain submissions, whether at our request or without a request from us, including contest entries, reviews, creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use them in any medium.

We are and shall be under no obligation to:

• Maintain any comments in confidence
• Pay compensation for any comments
• Respond to any comments

We may, but have no obligation to, monitor, edit, or remove content that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, abusive, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You further agree that your comments will not contain unlawful, abusive, or obscene material, or contain any computer virus or malware that could affect the operation of the Service or any related website.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments.

You are solely responsible for any comments you make and their accuracy.

Section 11 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, disclose, and protect your personal information.

Section 12 — Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our website or in the Service that contains typographical errors, inaccuracies, or omissions.

These may relate to:

• Product descriptions
• Pricing
• Promotions
• Offers
• Product shipping charges
• Transit times
• Availability

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time, without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law.

No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information has been modified or updated.

Section 13 — Prohibited Uses

In addition to other prohibitions set out in these Terms of Service, you are prohibited from using the website or its content:

• For any unlawful purpose
• To solicit others to perform or participate in any unlawful acts
• To violate any international, federal, provincial, territorial, state, or local laws, rules, or regulations
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, disability, or any other protected ground under applicable law
• To submit false or misleading information
• To upload or transmit viruses, malware, or any other type of malicious code
• To collect or track the personal information of others
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the Service, any related website, other websites, or the internet

We reserve the right to terminate your use of the Service or any related website for violating any prohibited use.

Section 14 — Disclaimer of Warranties and Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk.

The Service and all products and services delivered to you through the Service are, except as expressly stated by us or required by applicable law, provided “as is” and “as available.”

To the maximum extent permitted by applicable law, Mila Montreal, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

This includes, without limitation:

• Lost profits
• Lost revenue
• Lost savings
• Loss of data
• Replacement costs
• Similar damages

This limitation applies whether based in contract, tort, negligence, strict liability, or otherwise, arising from your use of the Service or any products purchased through the Service.

Because some jurisdictions do not allow the exclusion or limitation of liability for certain damages, our liability in such jurisdictions shall be limited to the maximum extent permitted by law.

Nothing in these Terms excludes or limits any rights you may have under applicable consumer protection laws.

Section 15 — Indemnification

You agree to indemnify, defend, and hold harmless Mila Montreal and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, employees, and interns from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of:

• Your breach of these Terms of Service
• Your breach of any documents incorporated by reference
• Your violation of any law
• Your violation of the rights of a third party

Section 16 — Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms of Service.

Such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 17 — Termination

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us.

You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our website.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice.

You will remain liable for all amounts due up to and including the date of termination.

We may also deny you access to our Services, or any part thereof.

Section 18 — Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this website or in respect to the Service, constitute the entire agreement and understanding between you and us.

These Terms govern your use of the Service and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 19 — Governing Law

These Terms of Service and any separate agreements through which we provide you Services shall be governed by and interpreted in accordance with the laws of the Province of Quebec and the applicable federal laws of Canada.

If you access our website or purchase from us from outside Canada, you are responsible for compliance with any local laws that may apply to you.

Nothing in these Terms limits any mandatory consumer protection rights that may apply in your jurisdiction.

Section 20 — Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 21 — Contact Information

Questions about these Terms of Service should be sent to us at:

Email: info@milamontreal.ca

Terms of Service Summary

• Store: Mila Montreal
• Governing law: Province of Quebec and applicable federal laws of Canada
• Service provided: Website, online store, products, and related services
• Product availability: Products may be available online only and in limited quantities
• Shipping origin: Some products may be shipped directly from international suppliers, including Asia
• Customs and import charges: Customer responsibility unless otherwise stated
• Returns: Subject to our Refund and Return Policy
• Payments: Processed through secure encrypted payment systems
• Prohibited uses: Illegal activity, fraud, malicious software, harassment, discrimination, and misuse of the website
• Contact: info@milamontreal.ca